Skills & Competencies for Quality Assurance Senior Manager

Quality Assurance Senior Manager job profile

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JOB SUMMARY for Quality Assurance Senior Manager

Responsible for the implementation of policies and procedures to ensure adherence to production quality standards.

JOB RESPONSIBILITIES for Quality Assurance Senior Manager

Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements.

Quality Assurance Senior Manager SALARY RANGE

BASE 50%
$162,540
TOTAL 50%
$180,766
Job Level
M03
Job Code
EX05000072
Education/Degree
Bachelor's Degree
Reports To
Director

Quality Assurance Senior Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Assurance Senior Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Quality Assurance Senior Manager

1 Job Family Competencies – ISO Standards
Proficiency Level -3
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes quality compliance and ISO procedures in all our products.
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Level 2 Behaviors
(Light Experience)
Assists in the development of a product roadmap in line with ISO standards to provide quality products to customers.
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Level 3 Behaviors
(Moderate Experience)
Administers work instructions and updates on standard operating procedures to meet ISO requirements.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the implementation of the ISO system to continually develop standards for product applications.
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Level 5 Behaviors
(Mastery)
Builds a culture of zero defects by validating the correct application of ISO quality standards.
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2 Job Family Competencies – KaiZen
Proficiency Level -4
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Documents planning processes, schedules, and Kaizen activities on the production floor.
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Level 2 Behaviors
(Light Experience)
Gathers issues and problems to get buy-in for organizational change with the help of the employees.
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Level 3 Behaviors
(Moderate Experience)
Maintains and updates the documentation of Kaizen projects to track and report significant results.
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Level 4 Behaviors
(Extensive Experience)
Facilitates opportunities for Kaizen activities/events to ensure timely response to customer issues.
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Level 5 Behaviors
(Mastery)
Builds Kaizen funnel and sustainment metrics to improve core transactional processes across the business.
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3 Quality Assurance Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Senior Manager
Proficiency Level - 4
5 Competency for - Quality Assurance Senior Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Quality Assurance Senior Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -4
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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3 Quality Assurance Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Senior Manager
Proficiency Level - 4
5 Competency for - Quality Assurance Senior Manager
Proficiency Level - 5

Summary of Quality Assurance Senior Manager skills and competencies

There are 0 hard skills for Quality Assurance Senior Manager.
10 general skills for Quality Assurance Senior Manager, ISO Standards, KaiZen, Lean Manufacturing, etc.
12 soft skills for Quality Assurance Senior Manager, Business Process Improvement, Standard Operating Procedures (SOP), Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Senior Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Standard Operating Procedures (SOP), and be skilled in Budgeting.

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